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Happy Family


A Safe Place for Teens and Young Adults to Get Unstuck, Build Resiliency, and Promote Wellness

As a certified professional life coach and board-certified licensed therapist, I'm deeply committed to meeting you where you are, help you feel safe and break down the barriers keeping you stuck after a traumatic event without judgment or shame. My practice focuses on trauma. My goal is to partner with you to design a plan and support you with a more fulfilling life!
See below to learn more about Siloam's therapeutic services and booking information for a free 15 minute wellness consultation.


Here For You


I strive to use my expertise in order to create a comfortable and safe environment for you.

My trauma informed practice serves teen and young adult trauma survivors by helping them feel heard, and validated, while transforming the mind, body, and soul. My trauma informed care, multicultural competency, and clinical experience in community settings has been proven invaluable to my clients. My passion has been to help break the stigmas of mental health and trauma amongst teens and young adults, especially those in BIPOC and marginalized groups. Furthermore, I have a passion to work with anyone who may also struggle with making sense of their faith and spiritual wellness after a trauma. I would love to partner with you to design a plan to overcome the pain of the past and get you moving again. 

Let's talk to book your free 15 minute Siloam Wellness consultation.

Krashelle Cuffy, M Min, MA, CPLC, NCC, LPC

Where Does the Word Siloam Come From?

John 9:17 NIV

“Go,” he told him, “wash in the Pool of Siloam” (this word means “Sent”). So the man went and washed, and came home seeing."

I believe the therapeutic process can lead to transformation and healing mentally, physically, emotionally, and spiritually.


Come to Siloam Trauma and Wellness Solutions Center in Tulsa to start your unique journey to healing and wholeness today!


Common Questions

Browse below to review the answers to the most common questions that I receive as a licenced Mental Health Counselor. Review the list I’ve provided, and if anything is still unclear, get in touch and I’ll be happy to assist you.


The process is simple and starts off with a free phone consultation that will take only 15 minutes of your time. This confidential call will be the beginning of rapport building where we get to know each other to discuss my services, answer any of your questions, and decide if we will be a great fit for your therapeutic journey. After you have thoughtfully made your decision, we will schedule an intake session. Usually the intake session can last up to 90 minutes. This will allow me to get to know you, build rapport, and create a treatment plan together that's uniquely tailored to your needs and goals. From there, we will schedule our sessions on a weekly basis and evaluate your progress in 6 months. This process is confidential and comes with no judgement of your experience.


Please click on the therapeutic service that best suits your needs, click on the "I'm ready to get started!" button on the About Me page, send a message through the contact page on the Siloam website, call directly at 918-921-4271, or you can email me at


I accept Soonercare (limited spots available), Optum/UMR/United Healthcare, Cigna/Evernorth, Health Choice, Aetna, BCBS Oklahoma, Healthcare Highways and Self Pay options such as cash, credit, debit, etc. If you receive Out of Network benefits from your insurance provider, I can offer a receipt with appropriate details for you to request reimbursement from your insurance carrier if applicable.
If you need to Self-pay there is the option of the Good Faith Estimate, where we can collaborate together after you decided to move forward during the wellness consultation about the price of your therapeutic services. This way you know exactly what you are responsible for and give you the ability to plan out your expenses over time to cover your services without any surprises of unexpected high medical bills. (See No Surprises Act of 2022 below).


Be In the Know About What You Owe

The No Surprises Act protects people covered under group and individual health plans from receiving surprise medical bills when they receive most emergency services, non-emergency services from out-of-network providers at in-network facilities, and services from out-of-network service providers.

It also establishes an independent dispute resolution process for payment disputes between plans and providers, and provides new dispute resolution opportunities for uninsured and self-pay individuals when they receive a medical bill that is substantially greater than the good faith estimate they get from the provider. 

If you’re uninsured or you decide not to use your health insurance for a service, under these protections, you can often get a good faith estimate of the cost of your care up front, before your visit. If you disagree with your bill, you may be able to dispute the charges. Here’s what you need to know about your new rights.

What are surprise medical bills?

Before the No Surprises Act, if you had health insurance and received care from an out-of-network provider or an out-of-network facility, even unknowingly, your health plan may not have covered the entire out-of-network cost. This could have left you with higher costs than if you got care from an in-network provider or facility. In addition to any out-of-network cost sharing you might have owed, the out-of-network provider or facility could bill you for the difference between the billed charge and the amount your health plan paid, unless banned by state law. This is called “balance billing.” An unexpected balance bill from an out-of-network provider is also called a surprise medical bill.

People with Medicare and Medicaid already enjoy these protections and are not at risk for surprise billing.

What are the new protections if I have health insurance?

If you get health coverage through your employer, a Health Insurance Marketplace®, or an individual health insurance plan you purchase directly from an insurance company, these new rules will:

  • Ban surprise bills for most emergency services, even if you get them out-of-network and without approval beforehand (prior authorization).

  • Ban out-of-network cost-sharing (like out-of-network coinsurance or copayments) for most emergency and some non-emergency services. You can’t be charged more than in-network cost-sharing for these services. 

  • Ban out-of-network charges and balance bills for certain additional services (like anesthesiology or radiology) furnished by out-of-network providers as part of a patient’s visit to an in-network facility.

  • Require that health care providers and facilities give you an easy-to-understand notice explaining the applicable billing protections, who to contact if you have concerns that a provider or facility has violated the protections, and that patient consent is required to waive billing protections (i.e., you must receive notice of and consent to being balance billed by an out-of-network provider).

What if I don’t have health insurance or choose to pay for care on my own without using my health insurance (also known as “self-paying”)?

If you don’t have insurance or you self-pay for care, in most cases, these new rules make sure you can get a good faith estimate of how much your care will cost before you receive it. 

What if I’m charged more than my good faith estimate?

For services provided in 2022, you can dispute a medical bill if your final charges are at least $400 higher than your good faith estimate and you file your dispute claim within 120 days of the date on your bill. 

What if I do not have insurance from an employer, a Marketplace, or an individual plan? Do these new protections apply to me?

Some health insurance coverage programs already have protections against surprise medical bills. If you have coverage through Medicare, Medicaid, or TRICARE, or receive care through the Indian Health Services or Veterans Health Administration, you don’t need to worry because you’re already protected against surprise medical bills from providers and facilities that participate in these programs.

What if my state has a surprise billing law?

The No Surprises Act supplements state surprise billing laws; it does not supplant them. The No Surprises Act instead creates a “floor” for consumer protections against surprise bills from out-of-network providers and related higher cost-sharing responsibility for patients.

Where can I learn more?

Still have questions? Visit, or call the Help Desk at 1-800-985-3059 for more information. TTY users can call 1-800-985-3059.


You Have the Right to Have One

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. 

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. 

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. 

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

 For questions or more information about your right to a Good Faith Estimate, visit

For more information please go to this link:

Terms & Conditions

This website is owned and operated by Siloam Trauma & Wellness Solutions Center, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors counseling, coaching, and consulting services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.  In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


Privacy Policy

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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I look forward to meeting you. Together, we will embark on a journey towards a better life.

PO Box 33381 Tulsa, OK 74135


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